Sky broadband

[JohnG8]

Have not received my new hub ? Changed my subscription and was told I would receive a new hub for the faster broad band , I'm still on 2G and paying for 5G

[Greenfingers001]

Hi theren @JohnG8 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.