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Discussion topic: Sky broadband

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Kayleigh977
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This message was authored by Kayleigh977 This message was authored by: Kayleigh977

Sky broadband

‎09 Mar 2024 03:19 PM

My new sky glass just turned up today but without the WiFi, so I cannot watch my tv, what do I do?

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TimmyBGood
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Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky broadband

‎09 Mar 2024 04:12 PM - last edited: ‎09 Mar 2024 04:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@Kayleigh977 

 

Not a lot, really.

 

Unfortunately Sky just don't make it clear that while a Glass television or Stream puck can be delivered from warehouse stock 'next day', broadband activation from any Openreach ISP has a minimum ten working days lead time.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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