Sky broadband issues

[stuspee]

Broadband works well but drops out on all devices repeatedly, often each minute. On my sky its also showing all devices as fault, even though they all work. Attached a ping app and it sees high latency every minute or less.

[Brill+Gill]

Hi @stuspee, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141