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Discussion topic: Sky broadband is down, solid orange voice light.

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This message was authored by: Pricey2014

Sky broadband is down, solid orange voice light.

Sky broadband is down, solid orange voice light. Service checker and fix says everything is in working order.. it clearly isn't.

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This message was authored by: caesarome

Re: Sky broadband is down, solid orange voice light.

Posted by a Superuser, not a Sky employee. Find out more

The service checker checks for outages in your area so if there is a fault on your line only it will not show this. So try running the test here to see if a fault is found:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

 

 

 

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This message was authored by: Clemo68

Re: Sky broadband is down, solid orange voice light.

Mine is the same CH4 area. Solid orange internet and voice lights, same when re booted 

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This message was authored by: Pricey2014

Re: Sky broadband is down, solid orange voice light.

I had booked someone to come out but it started working again. Cancelled appointment today after a day with no problems. Now the same issue again.

 

the diagnostic link tells me there is no problem with broadband or WiFi. Also orange light has gone out so left with just green power and WiFi lights.

This message was authored by: Clemo68

Re: Sky broadband is down, solid orange voice light.

@Pricey2014 Mines been ok for a few days now but I've got no light at all for voice calls now !! Next time it goes I'll be calling Sky 

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