Discussion topic: Sky broadband is down, solid orange voice light.
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Message posted on 17 Mar 2024 06:59 PM
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Sky broadband is down, solid orange voice light.
Sky broadband is down, solid orange voice light. Service checker and fix says everything is in working order.. it clearly isn't.
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Message posted on 17 Mar 2024 07:27 PM
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Re: Sky broadband is down, solid orange voice light.
The service checker checks for outages in your area so if there is a fault on your line only it will not show this. So try running the test here to see if a fault is found:
https://www.sky.com/help/articles/broadband-diagnostic-start
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 17 Mar 2024 07:44 PM
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Re: Sky broadband is down, solid orange voice light.
Mine is the same CH4 area. Solid orange internet and voice lights, same when re booted
Message posted on 19 Mar 2024 07:26 PM
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Re: Sky broadband is down, solid orange voice light.
I had booked someone to come out but it started working again. Cancelled appointment today after a day with no problems. Now the same issue again.
the diagnostic link tells me there is no problem with broadband or WiFi. Also orange light has gone out so left with just green power and WiFi lights.
Message posted on 19 Mar 2024 08:33 PM
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Re: Sky broadband is down, solid orange voice light.
@Pricey2014 Mines been ok for a few days now but I've got no light at all for voice calls now !! Next time it goes I'll be calling Sky
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