Sky broadband intermittently dropping

[ABDB]

Hi, In the last fortnight (I think) my sky broadband has been intermittently dropping connection. We've noticed more often in the last few days. During work calls my connection would keep dropping this week. Today I've noticed my phone struggling to refresh and then reverting to 5G. Other connected devices, Alexa's etc, have said they can't connect. When I run broadband and WiFi checks it says everything is fine. I've reset the router, but it still seems an intermittent connection

[Addie15]

Hi there, @ABDB. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147