Sky broadband goes off at least twice a day.

[StevePeedOff58]

Sky broadband goes off at least twice a day. we need tp reboot the router to fix it. This very frustrsting as we both work from home. this has been happening for at least 12 months. we have complnained to sky several timnes (when we can actually get to speak with a human being) but nothing gets done. Thinking of stopping the direct debit and going with someone else

[Addie15]

Hi there, @StevePeedOff58. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

We are still looking to help you @StevePeedOff58 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks