@Fran10 you can call Sky and not engage with the bot and youbshould be routed to an agent. Forum members are, in thecwhole, real people and we can often answers questions like yours but we need to know what Sky box you mean e g. Sky Q min and what colour your Sky hub is
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
