Sky booster won’t connect using WPS. Tried resetting

[DCTheEagle]

New booster arrived today. Have tried to set up several times now and in different locations, inc in same room as router. Amber flashing WPS lights on both but won't connect

[Lisa-P1987]

Hi there @DCTheEagle , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this session now as we have not received further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[DCTheEagle]

I cannot connect my booster. I have tried resetting it. I have tried moving it closer and further away. The WPS lights flash amber on both, then nothing happens

[DCTheEagle]

Hi, how can I get to my provate chat on this?

[DCTheEagle]

I still need help with this

[DCTheEagle]

I still need help with this request