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Discussion topic: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!

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This message was authored by: Alisia

Sky WiFi down. Green - power & dad. No light on PON and red on alarm!

Sky wifi broadband down randomly!!! 

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This message was authored by: Chrisee

Re: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!

Posted by a Superuser, not a Sky employee. Find out more

@Alisia no light on the ONT's PON idicator means your unit is not receiving an optical signal. Unless the Service Checker in the My Sky app run over a mobile connection tells you Sky are aware of an issue affecting yourline givecthem a callto report the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Alisia

Re: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!

THANK YOU!!!

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