0
Discussion topic: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Alisia
Message posted on 02 Jan 2026 04:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky WiFi down. Green - power & dad. No light on PON and red on alarm!
Sky wifi broadband down randomly!!!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 02 Jan 2026 05:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!
@Alisia no light on the ONT's PON idicator means your unit is not receiving an optical signal. Unless the Service Checker in the My Sky app run over a mobile connection tells you Sky are aware of an issue affecting yourline givecthem a callto report the issue.
=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Alisia
Message posted on 02 Jan 2026 06:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky WiFi down. Green - power & dad. No light on PON and red on alarm!
THANK YOU!!!
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page