Sky TV keeps going off line , buffering

[Vale3]

SKY TV keeps coming up with please wait programme downloading , this is despite me having a brand new up to date router 

[Vale3]

Sorry it's a Sky Glass TVv

[JimM1]

@Vale3 Check the help and connecting info out!

sky connecting devices
https://www.sky.com/help/articles/connect-devices-to-broadband-start

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a