Discussion topic: Sky Shield

This message was authored by: Matt25 · ‎18 Nov 2023

I can't cange Sky Shield settings. Each time I try, I get an error message.

This message was authored by: MarkGoldsmith · ‎18 Nov 2023

This seems quite a common problem.

how are you accessing the settings?

What error message are you getting?

Sky Stream user. Former Sky+ HD and Sky Broadband customer

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This message was authored by: Matt25 · ‎19 Nov 2023

"Sorry, something went wrong

We couldn’t save your changes this time, please try again."

I have tried via the app, and via the browser on my phone and my laptop.

This message was authored by: cookiemonsteruk · ‎19 Nov 2023

@Matt25

It can be browser related or wifi. Can you try a different browser (safari seems to throw up issues) or/and connect via ethernet

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Discussion topic: Sky Shield

Sky Shield

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