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Discussion topic: Sky SR203 slow

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This message was authored by: kas287

Message posted on ‎08 Nov 2025 07:55 PM

Sky SR203 slow

Can anyone help us please?  We have received a new SR203 which is giving us no more than 7mb speed. We use a deco mesh and have nothing connected to it via WiFi but it's awful!

 

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎09 Nov 2025 08:22 AM

Re: Sky SR203 slow

Posted by a Superuser, not a Sky employee. Find out more

@kas287 there is a line fault restricting your incoming speeds this is indicated by the noise margin of 16.6dB that should be between 3dB and 6dB  . If you run the service checker in the My Sky app it should offer to book an engineer to check the line if it doesnt call Sky. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: kas287

Message posted on ‎10 Nov 2025 02:07 PM

Re: Sky SR203 slow

Hi, I stupidly tried to upgrade to FF last week and due to an engineer visit that hasn't been closed off, Sky can't help me!  Thanks for your help but I think it's time to switch out as the speeds are just too low to even watch TV now!

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