The internet connection to our Sky Q box fails on a fairly regular basis, so we are always having to reset it. Usually it works and reconnects eventually, although this is really annoying. This afternoon we have tried to reconnect it on three occasions in quick succession and while it has reconnected, it has almost immediately dropped again. I have ran the tests on my service and the WiFi seems to be working fine, it's just not maintaining a connection with the Sky Q box. It's been like this since we got the new model router. Do we need a signal booster in our front room near the Sky Q box? I tried talking to your AI assistant about how to order one, but it just got confused and sent me to completely the wrong page on your website. Any advice and help would be gratefully received.
