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Discussion topic: Sky Q box not connected
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This message was authored by: Margaret1944
Message posted on 13 Dec 2025 09:37 AM
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Sky Q box not connected
Tv is on, wifi is on but router will not connect. I had followed steps and held WPS button but not working
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Dec 2025 10:21 AM
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Re: Sky Q box not connected
@Margaret1944 if it is a main Sky box and a white Sky hub dont use wps instead choose the non Sky option and enter the passcode printed on the hub.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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