Sky Q box cannot connect to router

[SightlessLaffey]

Our Broadband signal appears to be down, but the WiFi test online shows no issues. We cannot use the Mini box for multi room as the main Sky Q box says;

⚠️ There is a problem connecting to your broadband router. If you want to connect to a different router, select Reset.

I've followed the help guidance and have reset all devices now multiple times, without any success, it's becoming a joke how bad the connection has been recently.

[Chrisee]

@SightlessLaffey What colour is your Sky hub? If it is the latest white type your Sky Q mini cannot connect to it by WiFi insteead you link the mini to the main Q box using wps. Press the wps button on the mini so the led starts flashing do the same on the Sky Q box and if close enough the two should connect.