Sky Max wifi

[Soph-Kilo]

Hello can someone advise please, I have sky max superfast. 

I live in a small one bed bungalow but in the bedroom, Unfortunately the wifi signal is really low in the bedroom.

Is it possible sky could send me an extender out or is there one you can buy thats compatible with sky max. 

Thank you

[TimmyBGood]

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@Soph-Kilo wrote:

Is it possible sky could send me an extender out or is there one you can buy thats compatible with sky max. 

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Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

[Soph-Kilo]

Thank you so much for that info, I'll phone them tomorrow, only take 40 minutes to get through...lol I will ask them if they can send me a booster out. 

Thanks sophie