0

Discussion topic: Sky Max WiFI constantly dropping out

Reply
This message was authored by: Jason19822

Sky Max WiFI constantly dropping out

I have recently moved up to Sky Max as I have had years of issues with the standard WiFi. 
It drops out constantly! When you run a check on the Sky App, always says no issues which is not suprising. 
I work in Networks myself and have troubleshooted no end. 
I am annoyed I fell for the spill again of money back guarantee etc. Never ever the case. 
I feel as soon as Fibre is available in my area it is time to say goodbye to Sky. 

Reply

All Replies

This message was authored by: peter-marlow+1966

Re: Sky Max WiFI constantly dropping out

Posted by a Superuser, not a Sky employee. Find out more

I have  had my  sky wifi max hub with sky gigafast  broadband  since January last year  and i  personally  have not had any  problems  with  it works perfectly,  just a fellow customer  and that's  my opinion 

P c marlow
Avatar for Jason19822
Level 1 icon
Topic Author
This message was authored by: Jason19822

Re: Sky Max WiFI constantly dropping out

Thanks for the reply Peter. 
I even have the 2 WiFi boost dots, 1 up and 1 downstairs. I don't recall a day where they are flashing I have to reboot all equipment. 

Avatar for Jason19822
Level 1 icon
Topic Author
This message was authored by: Jason19822

Re: Sky Max WiFI constantly dropping out

I meant NOT flashing of course

 

This message was authored by: peter-marlow+1966

Re: Sky Max WiFI constantly dropping out

Posted by a Superuser, not a Sky employee. Find out more

It could be to do with  the wall in the blocking the signal  if it's  an old house  with thick Brickwalls that is giving you the problems 

P c marlow
Avatar for Jason19822
Level 1 icon
Topic Author
This message was authored by: Jason19822

Re: Sky Max WiFI constantly dropping out

Tbf the walls are like a fortress. Maybe I'll look at moving the Router. 

appreciate your advice 

Avatar for Jason19822
Level 1 icon
Topic Author
This message was authored by: Jason19822

Re: Sky Max WiFI constantly dropping out

Cheers Jim. I'll give it a go. 
appreciate the help

Reply