Hi I've just a Sky Max Hub delivered last Wednesday. Everything was working fine. I was able to add UPnP via Home Assistant monitor the WAN Status, Uptime of the Hub & External WAN IP address. However, I got a Max Pod extender which refused to connect. I spoke to tech support who got me doing several tests and ended up factory resetting the Hub. Since I have not be able to monitor the items above,
just get unavailable, (it worked on my old black hub as well) any idea what could have changed, been though everything i can think of, and the pod still does not work, I found out following an engineer visit to fix the issue I found out the router had not been onboarded, it has now. However, the monitoring of the WAN still does not work (another engineer visit next week to fix the pod. ) Any help gratefully received.
