18 Feb 2025 05:03 PM
Hi All
I have a white SKY Max Hub that randomly drops Wifi connection and even Internet connections.
I notice on the hub's firmware version that it's showing SR213_7.9p1s3_PROD_sey
The latest firmware currently for this hub on Sky's site shows as 6.8P2S3
Just wondering if I need an update, but nothing has been suggested as yet.
Does my firmware ver sound right?
Thanks all 😊
19 Feb 2025 09:53 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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