Sky Max Hub and Wifi Calling

[tanddy]

So I have a  White Max Hub and 'extender 'puck'.  Theres 3 iphones (all recent) and 1 samsung s23.  All can use Wifi Calling HOWEVER if we move between the  hub and the puck coverage areas, then it all goese horribly wrong, lose the call, cant reconnet, its a nightmare!  Have to turn off wifi on the phone, wait, turn it back on etc etc.

Spoken with Sky who, of course, say they've never heard of any issues (whatever)!  Has anyone had and resolved this.  Previously had the black hub and compatable extenders and no issues with those so I know its the hub/extender issue.

People calling me even know now - its the crappy sky wifi when I lose them mid call!

Any help greatly appreciated. 

[JimM1]

@tanddy If you have the old sky Broadband hub and the extenders, just go back to those...

Have Asus but the same and would not chance a movement between nodes just incase the call did drop, you may just have been lucky with the older gear who knows!

[tanddy]

Haven't got the old gear and I've got the 1gb fibre which I believe won't work with the black hub.  But thanks for the suggestions. 

[JimM1]

@tanddy It does work so you are aware, and if you have sent it all back to sky to late with that one.... Will try the wifi calling tomorrow going between the four Asus Ai mesh nodes and let you know how it goes, got my phone not chain linked and free to roam between nodes, but it may stay latched specific node while on a call so kind off dificult to monitor it!