Recently changed to Fibre 300 and upgraded to have the Max Hub as well thinking it would be good to have. Oh my days it's awful! We had the old router in the same place for 3 1/2 years and absolutely no issues ever. This thing has been here 2 weeks and is nothing but trouble, today being the final straw when 2 of us are trying to work from home it keeps dropping out and the light goes red and then it eventually goes back to white but loses connection in the meantime. Watching it tonight it's happened 5-6 times in 2 hours and a total of 15 times during the day. It flashing amber, then red, then after a while green, then sometimes back to white. Spoke to sky said it was a Ethernet cable issue, changed the cable to a new one, same thing. But considering the old hub was there with the cable for 3 1/2 years I think she was guessing!. Offered an engineer visit ....and this was the biggest joke....earliest was 30th January!!! Sky really are outdoing themselves with this rubbish not fit for purpose service. I want my old hub back and to not have to pay for this useless system!
