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Discussion topic: Sky Max - Firestick

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This message was authored by: DNewman75

Sky Max - Firestick

Ive just got Sky MAX broadband.

only 2 adults in a 4 bed house and yet it still says that my Firestick signal isnt great which is still buffering at times.  

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This message was authored by: jamesn123

Re: Sky Max - Firestick

Posted by a Superuser, not a Sky employee. Find out more

@DNewman75 

This is common because your firestick is often behind the TV which acts as a brilliant WiFi barrier. You may need to get an HDMI extender to bring the firestick away from the back of the TV or a booster to increase the signal strength by your firestick.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by: Helpmeplease2

Re: Sky Max - Firestick

I am having this same issue, the wifi is working through my home but when trying to use my firestick the wifi connection is poor, I have a booster too 

This message was authored by: Chrisee

Re: Sky Max - Firestick

Posted by a Superuser, not a Sky employee. Find out more

@Helpmeplease2 if its only the Firestick that is affected then it is likely it is not getting sufficent WiFii signal. Boosters are of limited use first check it is in the right place which is halfway between the Hub and where you need the boost. Secondly if the Firestick is plugged into a wall mounted TV consider using a short HDMI extension lead so the metal in the TV isnt blocking the signal.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Helpmeplease2

Re: Sky Max - Firestick

Tried everything still cannot stream! I now have a sky broadband booster and two max pods and i still cant! 

This message was authored by: PaulB82

Re: Sky Max - Firestick

What firestick are you using? I had the new 4K max stick with Sky Max hub and I couldn't get any speed over 16mbps, I changed my stick to the old 4k and it works perfect with strength of 250+Mbps. 

I think it's a firmware issue the newest firesticks not being compatible with the Sky Max hub. Ridiculous really when you pay for the best internet but can't have the best tech to run on it. 

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