Sky Hub not working

[bridgen]

My sky hub is not working and saying it is not connected i have reset the wifi and tried to reconnect i have turned the hub off at the wall and waited 5min then turned it back on i have reconnected to the wifi box nothing seems to work 

[jamesn123]

Hi @bridgen 

What lights are showing on your hub?

Have  you ran the line test on the My Sky app?

[bridgen]

Hi Mark 

The hub is saying no Internet connection yet phones and other hubs still work. 

Yeah ive used the test on the app says all devices are working 

[bridgen]

Hi James 

Light on the hub is white and app says all devices are working 

[jamesn123]

Thats odd. Are all your devices not connecting or just some?