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Discussion topic: Sky Hub has not yet arrived

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This message was authored by: Shahab3

Message posted on ‎29 Jul 2024 05:15 PM

Sky Hub has not yet arrived

My broadband connection will be activated on 1st august but I have not yet received my Sky Hub. I am quite worried as i need uninterrupted internet service for work. Any help?

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Avatar for Highlinder
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Message posted on ‎29 Jul 2024 06:37 PM

Re: Sky Hub has not yet arrived

Posted by a Superuser, not a Sky employee. Find out more

@Shahab3  What information is there about your equipment delivery in track orders in my account?

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This message was authored by: Shahab3

Message posted on ‎29 Jul 2024 06:57 PM

Re: Sky Hub has not yet arrived

It only mentions activation date but nothing on delivery of the hub. So I gave them a call and found out that they have not sent any yet assuming that I already had one. What a nightmare!

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This message was authored by: Highlinder

Message posted on ‎29 Jul 2024 06:58 PM

Re: Sky Hub has not yet arrived

Posted by a Superuser, not a Sky employee. Find out more

@Shahab3  Glad you got it sorted out.

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