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Discussion topic: Sky Engineer Visit Incomplete

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This message was authored by: CarolynDD

Sky Engineer Visit Incomplete

Can someone tell me what Incomplete means next to an engineer visit.  I am waiting in for the engineer to visit have checked the account its being delivered to - not mine and it says incomplete and the meaning being they couldn't complete the visit. 

 

Does this mean they aren't coming.  I can't call sky because they have my details when I call and not the person I am waiting in for details from my phone number

 

Just need to know if I can leave the house and not have to hang around until 5pm. 

 

Had no emails or updates from either Sky or Openreach.  All thats being delivered and installed is a sky booster

 

Can anyone help

 

Appreciated

 

 

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