Discussion topic: Sky Broadband
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Message posted on 01 Nov 2024 05:59 PM
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Sky Broadband
Hi. I'm trying to order sky broadband to consolidate all bills. Problem is Sky won't take order until current provider service is expired. ( 4 weeks) If I wait until then to order from sky then I'll be without broadband until next available appointment which is currently approx 5 days which means I'll be without broadband until then? Surely I can make appointment for the day after the current service is disabled?
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All Replies
Message posted on 01 Nov 2024 06:26 PM
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Re: Sky Broadband
That doesn't sound usual. Which is the current ISP, and does the Sky order involve a technology change (usually FTTC to FTTP)?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Nov 2024 01:52 PM
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Re: Sky Broadband
No tech change. The Sky rep advised that you cannot place an order while current provider is still active. I was hoping that when my current service ceases, I would have Sky ready to install to have continuity. I will have to look at other options now.
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