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Discussion topic: Sky Broadband

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This message was authored by: Fred63

Sky Broadband

Hi. I'm trying to order sky broadband to consolidate all bills. Problem is Sky won't take order until current provider service is expired. ( 4 weeks) If I wait until then to order from sky then I'll be without broadband until next available appointment which is currently approx 5 days which means I'll be without  broadband until then? Surely I can make appointment for the day after the current service is disabled?

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This message was authored by: TimmyBGood

Re: Sky Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Fred63 

 

That doesn't sound usual.  Which is the current ISP, and does the Sky order involve a technology change (usually FTTC to FTTP)?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: Fred63

Re: Sky Broadband

No tech change. The Sky rep advised that you cannot place an order while current provider is still active. I was hoping that when my current service ceases, I would have Sky ready to install to have continuity. I will have to look at other options now. 

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