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Discussion topic: Sky Broadband not working

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This message was authored by MartynHooper This message was authored by: MartynHooper

Sky Broadband not working

Just Just continous amber flashing coming from box ,then will all go green for 2 minutes then back to amber flashing.Im concerned due to Hospital checks my C-pap machine and can check on how many times i stop breathing overnight.
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Broadband not working

Posted by a Superuser, not a Sky employee. Find out more

@MartynHooper 

Try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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