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Discussion topic: Sky Broadband connectivity from last 2 days is often disconnecting and need to reset multiple times.

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This message was authored by: RameshNair

Sky Broadband connectivity from last 2 days is often disconnecting and need to reset multiple times.

Sky Broadband connectivity from last 2 days is often disconnecting and need to reset multiple times. The Voice becomes amber color and I need to reset the router by pressing the reset button at the back.

From Last 2 days it happened around 7-8 times.

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This message was authored by: Tom-W19

Re: Sky Broadband connectivity from last 2 days is often disconnecting and need to reset multiple...

Hi @RameshNair 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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