Sky Broadband Max Fibre

[Killgore77]

Hello folks,

My in contract discount and some other discount ended this month with no warning whatsoever so I went and spoke tot he robot in chat and was told that I was being upgraded to Sky Max Fibre, so I clicked on the link and all I got was PAGE NOT FOUND.

Any help or tips on how to deal with this? Please. Thank you. 🙂 

[cookiemonsteruk]

@Killgore77 

I think that would be the 1Gbps equivalent in Ireland? What speeds did it say you will get?

If you are in Ireland its always better to contact sky ireland directly

[TimmyBGood]

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@Killgore77 wrote:

was told that I was being upgraded to Sky Max Fibre

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'Sky Fibre Max' typically isn't a product any more: that was branding for the FTTC service now sold as 'Superfast'.

Sky in Ireland has an 'Ultrafast Max' which in the UK is 'Gigafast'

[cookiemonsteruk]

@TimmyBGood 

In ROI Sky ultrafast max is the equivalent to sky gigafast

[Killgore77]

That's weird!

 Why do people think I'm in Ireland? I'm in England. 

 Why would the sky robot say I'm being upgraded to a product that is extinct? 

[TimmyBGood]

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@Killgore77 wrote:

 Why would the sky robot say I'm being upgraded to a product that is extinct? 

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Probably because its responses have been populated from out-of-date text.  'Superfast' is the most likely product.

[cookiemonsteruk]

@Killgore77 

Contact sky uk on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone to clarify