Recently renewed my contract, just a=over a month ago. Exactly the same products, no change at all, however, since renewing, I cannot access WIFI on my phone anywhere in the house apart from one room. My daughter is having the same problem, she cannot get a signal on her phone and cannot do any college work as her laptop will not connect. I have tried checking the signals, all fine. I have tried turning the router on and off, no difference. May I stress we didn't have this problem before the renewal date, seems strange that now I've renewed my contract, I can't actually access what I'm paying an extortionate monthly fee for. Tried calling Sky, impossible to get through anywhere and then only to a call centre in another country, with an operator that can't understand a word I'm saying. very frustratin, surely this is breach of contract if I can't actually what I'm paying for?
