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Discussion topic: Shockingly poor wifi

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This message was authored by: AlisonB66

Shockingly poor wifi

We have sky tv 3 mobiles, iPad, laptop etc on WiFi which was working fine after we had two boosters put in but in the last week this has changed. We now cannot use more than one mobile with tv at any time. Any other devices then cannot get a WiFi connection. What is the problem as it is extremely frustrating snd annoying. 

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This message was authored by: caesarome

Re: Shockingly poor wifi

Posted by a Superuser, not a Sky employee. Find out more

@AlisonB66 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

 

Select "No, I still need help" at the bottom on the above link.

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