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Discussion topic: Shield settings

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This message was authored by: Emmalou82

Shield settings

Im confused by the custom settings in shield. Are you supposed to tick the categories you want to allow or tick them to not allow them?
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This message was authored by: caesarome

Re: Shield settings

Posted by a Superuser, not a Sky employee. Find out more

@Emmalou82 

That depends on what you are trying to do so does this help:

 

https://www.sky.com/help/articles/sky-broadband-shield-using

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This message was authored by: Midiless

Re: Shield settings

I too had the same question and found the available documentation/links confusing and/or economical with the truth!

Basically it appears that with the "custom" setting in the resultant category list all items are inactive (including desirable Phishing and Malware) and one has to select using the tick boxes on the left to include items one wishes to block.  I would certainly have expected the Phishing and Malware category to be active by default as in the other age categories!

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