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Discussion topic: Shield settings problem

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cookiemonsteruk
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Superuser
This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Shield settings problem

‎29 May 2022 05:01 PM

Posted by a Superuser, not a Sky employee. Find out more

@fed+up+with+sky66 

 

What number did you ring? Where did you find it? Calls to sky are free for customers on 150 from your landline or
zero three three three seven five nine one zero one eight from any other phone

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fed+up+with+sky66
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This message was authored by fed+up+with+sky66 This message was authored by: fed+up+with+sky66

Re: Shield settings problem

‎29 May 2022 05:08 PM

As sky telephone number is harder to find than a needle in a heystack, I googled it and dialled the number that was provided.

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Jusna
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Re: Shield settings problem

‎25 Oct 2022 07:19 PM

I unable to take off skybroadband sheild setting

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Skull+Treaty
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This message was authored by Skull+Treaty This message was authored by: Skull+Treaty

Re: Shield settings problem

‎25 Oct 2022 07:48 PM

Posted by a Superuser, not a Sky employee. Find out more
@Jusna wrote:

I unable to take off skybroadband sheild setting

@Jusna 

Why not? Are you getting an error, if so what does it say? 

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"Sometimes, the only choices you have are bad ones, but you still have to choose"
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Karactacus
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Re: Shield settings problem

‎15 Jan 2023 07:07 PM

I want to access adult content it was never a problem with other broadband providers

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Karactacus
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Re: Shield settings problem

‎15 Jan 2023 07:08 PM

How do l access shield settings

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Highlinder
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Shield settings problem

‎15 Jan 2023 07:12 PM

Posted by a Superuser, not a Sky employee. Find out more

@KaractacusIf you are the main account holder then log in on my account, go to the broadband & talk tab you will find broadband shield, this can be either set to 18 or switched off which ever works best.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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RunningMonkey
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Re: Shield settings problem

‎02 Feb 2023 07:41 PM

I have the same issue. When connecting from iPhones and Ipads several apps and websites do not load. If I disable the sky shield or use 4G it all works fine

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