Shame as new hub and no wifi in my room

[Claire8618]

Had a new hub and gone to fibre 75 only given 1  extender and before we have always had 2, assured that this would be fine. Surprise can't get it in my front room, my previous extenders won't work with this system as won't connect!

Not happy

[JimM1]

@Claire8618 What hub and extenders did you have from sky before the upgrade, see the links below and say!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
https://www.sky.com/help/articles/sky-wifi-booster-what-do-you-need-help-with