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Discussion topic: Shall I implement Sky Wi-Fi Max

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This message was authored by: vincentwitts

Shall I implement Sky Wi-Fi Max

I have a Grade II listed property. Som e of the walls are 1m thick. I invested in Google Nest x 4 but the service is patchy to say the least. If I add Sky Wi-Fi Max, will I get the maximum 3 x AP routers/devices, when i place my order, or do I get one, then have to say it doess not work (which i doubt it will), then request another, then have to say it doess not work (which i doubt it will), then request the 3rd.

 

a) Can i request all three APs from the strat

b) if not, how long will that process take to trial all the APs to get service?

 

Thanks

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This message was authored by: Daniel0210

Re: Shall I implement Sky Wi-Fi Max

Posted by a Superuser, not a Sky employee. Find out more

@vincentwitts 

If you already have 'Wi-Fi Max' or now choose to purchase it as an add-on (currently £6 a month I believe), Sky will loan you up to 3 booster pods. Call Sky to arrange the first one.

 

Additional pods then require an engineer visit to check your set up, https://www.sky.com/help/articles/sky-wifi-max


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This message was authored by: vincentwitts

Re: Shall I implement Sky Wi-Fi Max

Daniel,

 

Thanks - No I have not yet signed up to Wi-Fi Max.

 

But I know I will need more than the initial one booster. 

 

Is there anyway I can sign up top Wi-Fi Max and get all three or even better get an enginee ro visit to set it up with the correct number of boosters to provide connecticvity to all my rooms?

This message was authored by: Daniel0210

Re: Shall I implement Sky Wi-Fi Max

Posted by a Superuser, not a Sky employee. Find out more

@vincentwitts 

You'll need to call Sky to see if that's possible. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: TimmyBGood

Re: Shall I implement Sky Wi-Fi Max

Posted by a Superuser, not a Sky employee. Find out more

@vincentwitts wrote:

 

Is there anyway I can sign up top Wi-Fi Max and get all three or even better get an enginee ro visit to set it up with the correct number of boosters to provide connecticvity to all my rooms?


No: that's not the Sky policy.

 

Perhaps also keep in mind that ISP hardware is built to budget: if a third party mesh product hasn't been satisfactory then it's quite unlikely the Max pods will be any better.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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