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Discussion topic: Service Checker - Speed to hub history

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This message was authored by gilbo2 This message was authored by: gilbo2

Service Checker - Speed to hub history

Touch wood, my connection is working fine 🤞.

 

Has anyone else noticed though that the Service Checkers speed to hub history, has stopped updating? My last update was 25th May....

IMG_4270.jpg

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Service Checker - Speed to hub history

Posted by a Superuser, not a Sky employee. Find out more

@gilbo2 my hub's history is updating normally last data id for 28/5. The data is drawn from the regular test and occasionally the tests fail or is down for maintenance.  It could be worth logging out of the app and restarting it.

 

You can check your connection speed by looking at your hub's connection stats which will give you the downstream speed the unit is connected at see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
gilbo2
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This message was authored by gilbo2 This message was authored by: gilbo2

Re: Service Checker - Speed to hub history

@Chrisee , its shows no updates on the web based or app versions so it doent seem to be related to a login / logout. Yes, I can see my connection speed is actually 65488. I guess I could try a router reboot.

Not a big issue though 😉

gilbo2
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This message was authored by gilbo2 This message was authored by: gilbo2

Re: Service Checker - Speed to hub history

Web based view (the checker front page always shows "last checked" within the last 15 minutes):

Screenshot 2024-05-29 071429.png

gilbo2
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This message was authored by gilbo2 This message was authored by: gilbo2

Re: Service Checker - Speed to hub history

I did reboot the router but a few days on, still no updates. Most odd.

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