Security devices not connecting

[Anne561]

1- Trying to connect security doorbell - not picking up strong enough WiFi signal . Have already spoke with personnel  

Have been advised to speak to you 

2-  Tv not downloading selected programmes / movie 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147