Scam caller?

[RLS]

I've just received a call from "sky" about my broadband. They said that it is copper and needs to be changed to fibre. The number they called me on was 0800.......3372. Was this a scammer or actually Sky?

[Daniel0210 · Accepted solution]

@RLS 

From Skys own website

https://www.sky.com/help/articles/received-call-from-08007613372 

Of course any number can be spoofed. That link does suggest contacting Sky if you have any concerns.

[RLS]

Thank you 😊 

[Daniel0210]

@RLS 

Also, with any calls from 'Sky' (especially unexpected calls) if the caller asks for your previously agreed telephone password to confirm you're the account holder (which I would expect a genuine Sky agent to do) initially give an INCORRECT one on purpose.

If the caller doesn't challenge it then you know it will be a scam call.