SKy Broadband Ultrafast

[joniemaximusuk]

Last week i changed fom Sky Broadband to Skybroadband ultrafast 1. At first the spped was fine but after a couple of hours the speed started dropping off. Cabled into the router i get ~30-60mbs and wifi is 15-35mbps. If i reset the router everything goes back to 120mbps, but i've never gotten any more than that either cabled or via Wifi.

THe router checks show 145mbps every day since with no fluctuations. I have no phone as i've taken that out incase it was interfeering.

I wouldn't be so worried but it took the OpenReach engineer an extra hour to instal because of a low light level reading from the pole, which he put down to him having a faulty meter, but the readings from SKy are always 145mbps?

What else could be causing the constant drop offs?

[jamesn123]

Hi @joniemaximusuk 

Could you please post your router stats as well as a screenshot from speedtest.net

[Mr+Slant]

What is the status of the lights on the ONT when you do a speedtest/max out the connection?

[joniemaximusuk]

All lights are green with ONT flashing rapidly.

[joniemaximusuk]

@jamesn123  Router Statistics

System Up Time: 02:15:08

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 3757611 10829678 0 5414522 146666291 02:13:20 LAN Up 352164 253480 0 602142 41836 02:15:08 WLAN (2.4 GHz) Up 4265969 1185687 0 4926 6403 02:13:28 WLAN (5 GHz) Up 16523907 2260377 0 0 5459288 02:13:27

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Broadband Link Downstream Upstream Connection Speed 0 kbps 0 kbps

---

Poll Interval:

Seconds (at least 3s): 

[joniemaximusuk]

 DOWNLOAD Mbps 32.88

 UPLOAD Mbps 10.91

Ping ms  16  31  50

[cookiemonsteruk]

@joniemaximusuk 

"WAN WANoE 3757611 10829678 0 5414522 146666291 02:13:20"

At the end before the up time its showing that the broadband was downloading at 146Mbps. 

[joniemaximusuk]

Thank you i wonder why the speed tests are so low then?

[joniemaximusuk]

TOday my readings are:

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 12117239 40211736 0 210006 64905 15:22:48 LAN Up 1723514 1172921 0 36270 35313 26:58:03 WLAN (2.4 GHz) Up 8848602 1780005 0 540152 38718 26:56:23 WLAN (5 GHz) Up 68256388 9284966 0 0 176618 26:56:22

[joniemaximusuk]

@cookiemonsteruk @jamesn123  Looks lik today i'm less than 1 mbps unless i'm reading the data wrong?

[cookiemonsteruk]

@joniemaximusuk 

Those rx figures are only a snapshot of what was happening at that precise moment in time however i do notice your wanoe dropped 15 hours ago in the wee hours of the morning. Might just be a software update.

[joniemaximusuk]

Thank you, @cookiemonsteruk  i'm just at a loss as to why i can be downloading at 140mbs one minute not move and suddenly im down to 30.

[cookiemonsteruk]

@joniemaximusuk 

Can you do a speedtest on fast.com using an ethernet attached device making sure nothing else is running and post the results

[joniemaximusuk]

@cookiemonsteruk Ive reset the router and im instantly back up to 140mbs next time it drops ill run a speed test and upload probably tomorrow. Thanks agai

[jamesn123]

@joniemaximusuk 

Seems to me that something on your network is downloading in the background which causes your speedtests to be lower than expected.