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Discussion topic: Rubbish wifi

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Avatar for ChrisB2025
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This message was authored by: ChrisB2025

Message posted on ‎24 Jun 2025 12:52 AM

Rubbish wifi

WiFi drops regularly between 12-1am. We have turned it off and on again but the orange light stays on and no WiFi despite MySky saying all is ok. How do we fix this?
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Jun 2025 05:11 AM

Re: Rubbish wifi

Posted by a Superuser, not a Sky employee. Find out more

@ChrisB2025 

When this happens between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. 

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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