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Discussion topic: Rubbish broadband
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This message was authored by: lucy+mitchell
Message posted on 23 Feb 2026 08:11 PM
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Rubbish broadband
I had my broadband updated a few months back and we have had nothing but problems with it crashing!! Can I return my Internet to the one I was on before please?? It's supposed to be super fast broadband and we can't even watch Netflix without it crashing!!
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This message was authored by: JimM1
Message posted on 23 Feb 2026 08:38 PM
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Re: Rubbish broadband
@lucy+mitchell What sky hub do you have see the link below and say which one is yours! Can you also say if you have now gone to a FF Full Fibre connection as part off that upgrade process?
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
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