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Discussion topic: Rubbish Internet
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This message was authored by: Chris911
Message posted on 26 Sep 2026 01:57 PM
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Rubbish Internet
My Internet keeps cutting out, telly keeps saying connection problems and going all pixilated so cant see whats happening also phones are slow on WiFi so we have to turn WiFi off on them and use mobile data instead,
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Sep 2026 04:21 PM
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Re: Rubbish Internet
The next time this happens have a look to see what the lights on your broadband hub are doing then try going through this:
https://www.sky.com/help/articles/hub-lights-explained-start
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If you need help please provide as much information as you can
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