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Discussion topic: Rubbish Broadband connection

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Bethany2000
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This message was authored by Bethany2000 This message was authored by: Bethany2000

Rubbish Broadband connection

‎24 Jul 2024 05:59 PM

My wifi doesn't work on my phone and cuts out on my tv all the time. 
I have tried resetting the devices as well as the broadband box. Nothing has sorted this out.

i have done the online chat which is useless as the app says there is no issue with the wifi when there is? 
Please can someone advise what to do..

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jamesn123
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Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Rubbish Broadband connection

‎26 Jul 2024 11:41 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Bethany2000  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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