Rubbish Broadband connection

[Bethany2000]

My wifi doesn't work on my phone and cuts out on my tv all the time. 
I have tried resetting the devices as well as the broadband box. Nothing has sorted this out.

i have done the online chat which is useless as the app says there is no issue with the wifi when there is? 
Please can someone advise what to do..

[jamesn123]

Hi @Bethany2000  Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...