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Discussion topic: Router with intermittant fault

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This message was authored by: KevinMcM

Router with intermittant fault

Intermittant fault of TV Programmes, blank screen or loss of sound.

Only recovered by re-booting system.

I believe the Sky Router, (TV Box), has intermittant fault and needs replacing

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This message was authored by: TimmyBGood

Re: Router with intermittant fault

Posted by a Superuser, not a Sky employee. Find out more

@KevinMcM wrote:

Sky Router, (TV Box),


Those are different devices: which are you referring to?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: KevinMcM

Re: Router with intermittant fault

Attached is a photo of the TV Box on my system.  I'm not sure what system it is:

KevinMcM_1-1763481358231.jpeg

 

 

 

 

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