0

Discussion topic: Router sign in error

Reply
This message was authored by brendasky64 This message was authored by: brendasky64

Router sign in error

I have not changed my factory settings for username & password but I am unable to sign onto my router. 

Is there anyone with the same issues and can help. TYIA

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Router sign in error

Posted by a Superuser, not a Sky employee. Find out more

@brendasky64Information on how to login to all routers that Sky supply to users in the picture below

Sky Hubs and login details.png



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by TomThumb5ive This message was authored by: TomThumb5ive

Re: Router sign in error

@brendasky64  Although uncommon, there are times when electronic devices don't behave as intended.

 

If you're sure you have entered the required credentials.

user: = admin

password: = sky or your wifi password  

and still can't gain access, the next step would be to factory reset the router, 

 

hold the reset button in on the router for 20sec(ish) let it boot up & try to access again.

 

Tom...

Sky want us to believe in better
BELIEVE =accept that (something) is true, especially without proof.
BETTER = of a higher standard, or more suitable, pleasing, or effective than other things or people:

Sky Q & 2 mini’s
SR203 router. > Replaced with ASUS XT9’s with a TP-Link TD-W9970 modem
Sky superfast 80/20 :sort of, 63-75/15. Devolo 1200 wifi > Replaced with cat 6
Sony KDAF8 65 oled.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion