@Kimberly86
You may need to contact Sky and arrange a replacement. Quickest way is by dialling 150 from your Sky Talk landline when the lines reopen later (if it still works).
You're likely to be charged for damaging the original hub.
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
