Discussion topic: Router or settings remote update
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Message posted on 06 May 2025 08:50 PM
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Router or settings remote update
Came home from work today to find none of our WiFi works. All cat5 devices seem ok but for some reason the WiFi isn't connecting on any devices that usually uses it. Keep getting security warning that certificates are not valid. Have tried resetting network settings on phones but no luck. Starting to wonder if somethings been changed remotely as all was well yesterday and nothing has been changed today by us.
Any advice appreciated.
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All Replies
Message posted on 06 May 2025 10:20 PM
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Re: Router or settings remote update
Have you tried a reboot of the hub at the mains ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 07 May 2025 05:40 AM
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Re: Router or settings remote update
Yes. It's been off all night and nothing has changed. I'm still having issues this morning.
https://ibb.co/yFpcmN7w
This is what my iPhone is reporting
Message posted on 07 May 2025 06:43 AM
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Re: Router or settings remote update
I'm inclined to think it was a DNS issue. Turning it off for the night seems to have helped. I've had to reset the network settings on some devices, but all seems well for now.
Message posted on 07 May 2025 08:01 AM
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Re: Router or settings remote update
@Sonic25 There can be issues with the server node Sky assign to your hub which could cause DNS issues this is quite rare but annoying issue that turns up every now and again. Sky's recommended fix is yo power down for at least an hour which should change the node you are connected to. If your connection returns to normal you can assume t hat was the cause.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 07 May 2025 08:40 AM
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Re: Router or settings remote update
Seems this may have been the issue, thanks
Message posted on 08 May 2025 10:15 AM
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Re: Router or settings remote update
This issue remains, or keeps reappearing. Could t connect to 2.4g WiFi last night, yet cabled devices were fine. Any advice on how I go about fault finding appreciated. I've already removed the WiFi profiles in the router and reset them, plus reset network settings on all 3 iOS devices that are having issues. I've notice a number of (older) WiFi plugs/switches aren't working since this started.
Thanks
Message posted on 08 May 2025 05:37 PM
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Re: Router or settings remote update
This is what I keep receiving on an iPhone when connected to my routers WiFi
Message posted on 08 May 2025 05:40 PM
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Re: Router or settings remote update
And strangely, this, considering I'm not using TKIP
Message posted on 08 May 2025 06:13 PM
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Re: Router or settings remote update
@Sonic25 You are if that is the security settings you are showing!
Message posted on 08 May 2025 06:34 PM
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Re: Router or settings remote update
I had it set on AES previously and it said the same.
Message posted on 08 May 2025 06:50 PM
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Re: Router or settings remote update
@Sonic25 look at the settings on you ios devices!
Message posted on 09 May 2025 11:06 AM
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Re: Router or settings remote update
How do you mean? There are no options to change the WiFi security on iOS devices, only on the router
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