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Discussion topic: Router not working

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This message was authored by: Sammyread

Router not working

Our router is not receiving power at all

the plug socket works

 

Can you send a new power cable as we have no internet and we both work from home 

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This message was authored by: GD1

Re: Router not working

Posted by a Superuser, not a Sky employee. Find out more

@Sammyread  No one can send you anything as o one here knows who you are from a community login, you'll need to call Sky and they will replace the hub, they don't carry spares.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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