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Discussion topic: Router not working after accidently turning off plug

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This message was authored by: Arjunsandhar89

Message posted on ‎24 Dec 2023 07:53 PM

Router not working after accidently turning off plug

I came to visit my mum and sis today for Xmas. I accidently turned off the broadband plug to charge my phone. When i realised 5 mins later i out the broadband plug back in and now the internet light is out. Ive tried all the tests and my sis is hitting the roof saying ive ruined xmas. Please can you help me

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Avatar for jamesn123
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This message was authored by: jamesn123

Message posted on ‎02 Jan 2024 01:05 PM

Re: Router not working after accidently turning off plug

Posted by a Superuser, not a Sky employee. Find out more

Hi @Arjunsandhar89 

Its should reconnect on its own unless you've also knocked the line cable. Are you still without internet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: Arjunsandhar89

Message posted on ‎02 Jan 2024 01:12 PM

Re: Router not working after accidently turning off plug

Hi thanks for the reply. I did knock a cable by accident. It was ok when i fiddled with it again.

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