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Discussion topic: Router not connecting to internet

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Avatar for Sas_1
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This message was authored by: Sas_1

Message posted on ‎16 Apr 2026 11:43 AM

Router not connecting to internet

Hi my router is not connecting to internet. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎16 Apr 2026 11:45 AM

Re: Router not connecting to internet

Posted by a Superuser, not a Sky employee. Find out more

@Sas_1 check the lights on the hub and follow the steps here https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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